From the intellectual to the mundane:
AT & T has gotten increasingly aggressive in their marketing, sending pairs of salesmen (one older woman and one young man each time) to thunder on my door repeatedly. They want to sell me a package in which I have to sign up for cable TV, which I do not want, have my house wired for it, and then cancel it. I really do not want to do this.
However, I am indeed paying too much for Charter internet service. Having internet with one company and phone with a different company does get you a poor price for each. So I'm thinking of switching my phone to Charter. Somehow I feel less nervous about making a change in my phone technology than making a change in my internet technology. This may not be rational, however.
Do any of my esteemed readers have experience with either AT & T internet (I hear it's DSL rather than cable modem) or Charter telephone? On Facebook I have so far one very negative review of AT & T internet service. In December, my Charter internet has had a few connectivity problems, but I will say that they have resolved them. More importantly, when I called tech support and talked to a person, I got a nice American guy with a charming southern accent who knew what he was talking about. This was a big improvement over someone with an Indian accent you could cut with a knife who patronized the customer and was clearly working from a flip chart. So I'm cautiously still satisfied with Charter internet. But they are charging me too much, which they will stop doing (they say) if I switch my phone to them.
Hmmm. One doesn't want one's phone suddenly not to be working right, either.
It would be ironic if A T & T's pushiness lost them a phone customer, though. The devil in me would sort of like to make that happen.
All advice taken in the spirit in which it is intended.